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The development of products |
Goal |
The compatibility of products
full reliability
product design |
management methods |
testing program for product compatibility
testing program for reliability
Design gate setup
issue tracking system
Design guide setup
engineering cooperation |
measures |
thinking about guidance comments
product evaluation test
Design gate review activity
using feedback and correcting measures |
vendors management |
Goal |
products of high quality |
management methods |
survey for new vendors
QC system
audit for new materials
the quality agreement of vendors |
measures |
audit for new vendors
quality report of assessing before shipments
IQC report
ensure to SCAR effectively
yearly audit for vendors
convene quality meeting regularly
Planned Supplier On-site Audits & Training |
Pilot Run of factory |
Goal |
analyzing the defects of products |
management methods |
Pilot Run Preparation
Pre-pilot run gate meeting
Pilot Objectives
Post-pilot run review meeting |
measures |
check and confirm the information of new product
make SOP
Design & fabricate jigs & fixtures
Pre-pilot run gate meeting
collection, analysis and report of data
check and confirm the parameter of programs
training for operators and technicians
convene meeting of comments |
Mass production |
Goal |
yield maximum
compatible quality |
management methods |
Factory-wide FIFO Contro l
antistatic environmental management
prevention and maintenance
proof of fault
continuously improving system |
measures |
the accounting method of first-in first-out
the implementation of 5S
audit for antistatic environment
planned prevention and maintenance
project of fault proving
skill training
prior project inspection
the collection, analysis and report of data
quality meeting |
After-sales service and technical support |
Goal |
real-time support for customers |
management methods |
Field reaction & recovery
technical support system
rework policy |
measures |
Rework rapidly
sentinel support
8D forms
technical support form
global technology network
technical information and training
direct transmission of information
exchange
DOA and the collection, analysis and report of rework data |
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